Entities allow you to create different types of content such as contacts, projects, issues, videos, customers etc.
- Create advanced content types
- Customize how records will be created and displayed in the backend
- Customize how records will be accessed from users
- Allow users to change display order of records
- Customize WordPress builtin configuration parameters
- Create effective and efficient collaborations through custom commenting system
|Production Error Support||✓||✓||✓||✓|
|Dedicated Support Agent||-||-||-||✓|
|Targeted 48-hour response||Depends on queue load||✓||✓||✓|
|Number of Tickets||Unlimited||Unlimited||Unlimited||Unlimited|
|Who Can Open||One primary contact||One primary contact||One primary contact||Unlimited contacts|
|License Duration( Days)||360||45||100||360|
Initial support is complimentary as long as you have a valid plan license. You can upgrade to priority support anytime. To be able to use priority support, pick the priority support plan you purchased from the product list when you open a ticket.
Our business hours cover Monday through Friday, 6:00 AM US Eastern to 6:00 PM US Eastern, excluding major US holidays.